Settle Service has been EuRA Global Quality Seal certified since April 2008 and has undergone a recertification process every two years since then. We are proud on this achievement and today even more as we have just passed our re certification process for 2020! We have secured our quality seal for two more years.
What is EuRA Global Quality Seal?
The EuRA Global Quality Seal is the world’s first accreditation programme for relocation providers.
Based on an ISO 9001 process management model, the EuRA Global Quality Seal specifies the processes and KPI’s that reflect the very highest standards in relocation services.
In this video you can see how the EuRA Global Quality Seal benefits the relocation industry.
What does the Quality Seal mean for Settle Service?
Dedicated as we have always been to deliver excellent services to our clients, we were the first relocation company in the Netherlands that earned the EuRA Global Quality Seal in 2008.
The requirements make that we always have up-to-date processes and procedures. Although we have a constant eye for this, we are forced to review all of our process every two years.
In our extensive Quality Manual we explain how we work and what is important to us. The underlying policies describe our view on data integrity and privacy, business continuity, health for our employees, the environment, and how we ensure that no corruption will take place in our company.
What does the Quality Seal mean for me as a client from Settle Service?
The fact that we are a qualified company means that our processes have been checked by an independent auditor. One of our basic principles is ‘We say what we do and do what we say’, this has been examined and proven correct!
You can expect a good quality of services. And, as we are only humans, if something happens that you would have expected differently then we know how to react on that. We want our services to help you!
With this blog I want to congratulate all of our employees, who have worked so hard to achieve this re certification. The audit was different due to the (Corona crisis) circumstances. We have all put much effort in the re certification and it has paid off.
Thank you all, both clients and colleagues, I am very very proud!