IND desks open on appointment

The IND desks can only be visited for the collection of residence cards and providing biometric information, and by appointment only. Appointments for residence endorsement stickers and return visa are currently not possible.

Can I collect my residence permit in corona times?

It is possible collect your residence permit at the IND desk that was indicated in your immigration application. We/you can easily schedule an appointment online on the IND website.

If your residence card has been ready for collection at the IND desk for a long time, the IND might send your residence card to your home address, where it should be accepted in person. This IND will inform you via postal mail, if this procedure applies to you.

Other services at the IND desks

Providing biometric information is also possible, but there are long waiting times for this kind of appointment. After making an appointment, we recommend to regularly check if an earlier time slot has opened up and to reschedule if possible. It often happens that the IND can produce a new residence card using the existing biometrics, and therefore many appointments are cancelled last minute.

Collecting a residence endorsement sticker or a return visa are not possible at the moment. You will keep their right of residence in the Netherlands even without a new residence document or sticker.

If your residence permit has expired or will expire when being abroad, and you have not been able to get a return visa at the IND desk, please note that you will need to get an entry visa at the Dutch representatives in the regarding country. Do keep in mind that not all Dutch embassies and consulates have reopened yet, and getting an entry visa might not be possible at the moment.

If you have any questions regarding the collection of your residence permit and the services offered at the IND desks, do not hesitate to contact us. We will do our utmost to finalize your immigration formalities as soon as the situation allows us to do so.